Updated at 10th of March, 2024
The entity responsible for managing this site is QR Automate (referred to as QRAUTOMATE or the Service), Email: support@qrautomate.com
Acceptance of QRAUTOMATE's Privacy Policy is required to use our website and service (referred to as the "Service"). This policy governs the collection, processing, and use of your personal and non-personal information as a user of QRAUTOMATE, effective from the date indicated in the header. QRAUTOMATE complies with current local and European legislation, as well as its implementing regulations, to process your personal data.
You can access our website without providing any information. However, to register and/or subscribe to our plans, you will need to provide some personal information. The information (personal or non-personal) collected by the Service may vary based on this. The personal and non-personal information collected by the Service is obtained in three ways: 1) automatically collected, 2) voluntarily provided by you, and 3) provided by third parties.
This includes: Information collected through cookies or similar mechanisms stored on your device, with your consent or according to other legal bases. Refer to our Cookies Policy for more details. Details such as the IP address from which the connection is made, the type of device used, its characteristics, the operating system version, the browser type, the language, the date and time of the request, the country, the URL you came from, the URL you are going to, and the mobile network used. Usage data and any errors detected during use. QRAUTOMATE uses Google Analytics, an analytics service provided by Google, LLC, based in the USA. Google Analytics uses cookies to collect information, including the user's IP address, which is processed and stored by Google as described on www.google.com. This may include the transmission of information to third parties for legal reasons or when third parties process information on behalf of Google.
This includes: Required information to complete your registration on the website: name, surname, address, and email, among others. Information needed to complete the service subscription, such as your email address and credit or debit card number. Information contained in messages sent through contact or feedback channels established in the Service, such as your name and email.
This includes: Information provided by payment systems or credit card processors, such as the time of purchase or its amount.
Filling out forms is voluntary. However, if you do not complete the required fields (usually marked with an asterisk), some features of the Service may be unavailable or limited. The personal data you provide will be incorporated and processed in QRAUTOMATE's Registry of Treatment Activities to address your requests, provide the requested service, and keep you informed about company activities and services. You can exercise your rights to access, rectify, delete, limit processing, oppose, and port your personal data at any time by emailing support@qrautomate.com. If you have given consent for a specific purpose, you have the right to withdraw consent at any time without affecting the legality of processing based on consent before its withdrawal.
By using the online service, you declare that you are of legal age and have the legal capacity to be bound by this agreement and use the site according to its terms and conditions, which you fully understand and acknowledge. You declare that all the information you provide to access the Service, before and during its use, is true, complete, and accurate.
QRAUTOMATE will use the collected data to: Manage and update the Service (the legal basis being our legitimate interest in maintaining and keeping the Service up to date and in good condition). Address your inquiries (the legal basis being our legitimate interest in responding to users' requests and questions). Process your payments (the contract being the legal basis). Provide the contracted service (the contract being the legal basis). Maintain the security of the Service, investigate illegal activities, enforce our terms and conditions, and assist law enforcement in their investigations (the legal basis being our legitimate interest in ensuring the Service's and its users' security). QRAUTOMATE does not use automated decisions but may generate basic user profiles based on our legitimate interest for commercial purposes and providing personalized offers. QRAUTOMATE may also use aggregated and anonymous user information to share with third parties. This includes showing statistics and demographic information about users and their use of the Service. However, this information will not allow third parties to personally identify you.
The website uses SSL encryption to securely send personal data through standard contact forms. Personal data collected will be processed and incorporated into the relevant files of QRAUTOMATE's Registry of Treatment Activities. This includes: Receiving your IP address, which will be used to verify the origin of the message, provide appropriate recommendations (e.g., present information in the correct language), and detect irregularities (e.g., possible cyberattack attempts). It will also include data related to your ISP. Providing data by phone, email, and other communication means. Regarding the payment methods used: Our payment service providers for paying for our services are credit or debit card companies. At no time will the Service or its staff have access to the bank details (e.g., credit card number) that you, as a customer, provide to those third parties.
Disaggregated data will be kept indefinitely. Customer data will be kept for the minimum necessary time, potentially up to: 5 years, according to Article 1964 of the Civil Code (personal actions without a special term). 6 years, according to Article 30 of the Commercial Code (e.g., accounting books or invoices). User data will be kept for a maximum of 12 months to address their requests.
Some third parties manage parts of the Service. QRAUTOMATE requires these third parties to comply with this Privacy Policy as applicable, in addition to having their own. However, QRAUTOMATE is not responsible for their compliance. Under certain circumstances, QRAUTOMATE may share, use, or preserve personal information collected with third parties to: Provide the Service: Service providers that perform functions on our behalf, such as payment services, web hosting, business analytics, customer service, or web marketing. These providers may collect and access the information necessary for their functions but cannot share or use the information for other purposes. Cooperate with competent authorities: If we believe it is reasonably necessary to satisfy any law, legal process, or legitimate interest. We will only provide the strictly required information.
SQRAUTOMATE adopts all necessary technical and organizational measures to protect the security and integrity of the personal and non-personal information collected, preventing unauthorized access and accidental alteration, loss, or destruction. However, QRAUTOMATE cannot guarantee absolute security, so you should use common sense and be cautious about the information shared. You understand that, even after deletion, personal and non-personal information may remain visible in cache or if other users have copied or stored it.
We may update this Privacy Policy in the future. We will inform you of changes by sending a notice to the email address provided and/or by placing a notice in a prominent place on our website.
How Our Digital Services Work
Instant Access: Once you complete your purchase, you will receive immediate access to the digital services or products you have bought. This might include downloadable files, access to online platforms, or other forms of digital content. No Shipping Fees: Since there are no physical items to ship, you will not incur any shipping charges. This helps keep our pricing transparent and straightforward. Delivery Confirmation: After your purchase, you will receive a confirmation email with details on how to access your digital products or services. Please ensure that the email address you provide is correct to avoid any delays in access.
If you have questions about this Privacy Policy, contact us at: Email: support@qrautomate.com